The 2018 Aurora Ball
Annual Fundraising Auction

How do I register for the auction ?

Before you can bid in the auction, you must register with us. This can be done in two ways – online via the auction details page by clicking the Sign Up link at the top of the screen or in person with one of the Aurora volunteers on the night. You need to agree to the Terms and Conditions of Sale which are displayed during registration and on all our auction listings.

How do I bid ?

You must first register - see above link. Once you have registered, you will receive an email confirming your bidder profile and password;  to bid you must login with your bidder profile  and your password.   

You will receive an SMS notification if you are outbid.

What is a Maximum Bid ?

You can enter the maximum amount you are prepared to pay for the item.  The system will automatically bid on your behalf until your maximum is reached.

Do the items have reserves ?

All items have a starting bid amount. This is stated in the description of each item’s listing.

What happens if I am the winning bidder ?

If your bid is successful, you will receive an invoice with instructions on how to pay.

Are there fees and charges ?

No, there are no additional fees.

How do the auctions close ?

Each catalogue has a closing time.  If no bids are received in the final 30 seconds before the auction closes then the lot is closd.  However, if a bid for an item is received within the final 30 seconds then the closing time for that
lot is extended for a further 30 seconds.  This continues until all bidding is exhausted.

Is there a warranty ?

There is no warranty given on items sold at auction. We can supply a third party warranty. Contact us for more details and prices.

Can I withdraw a bid ?

No, you cannot withdraw a bid. Please be careful when entering a bid as you are entering into an agreement to buy the item if your bid is the winning bid.